Magda (Zendesk)
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Recent activity by Magda (Zendesk)-
SAMPLE ARTICLE: International gift cards
Give a gift that has no borders, the Homebuy International Gift Card. Shipping internationally, gift cards can be purchased in increments equivalent to $100 USD, yet the amount will be converted in...
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SAMPLE ARTICLE: Financing options
We seek to provide high-quality, modern furniture as well as providing convenient ways to pay. We offer a few special financing options to seamlessly spread out the cost of your purchases.Homebuy L...
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SAMPLE ARTICLE: Return policy
Ensuring your satisfaction is important as we want to make your furniture shopping experience as seamless as possible.If a purchase does not meet your expectations, it can be returned or exchanged ...
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SAMPLE ARTICLE: Understanding shipping costs
Making sense of shipping costs can often seem formidable. We strive to ensure transparency concerning all the charges you may encounter during your furniture shopping journey.Many factors collectiv...
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SAMPLE ARTICLE: Made with care around the world
We create furniture that mirrors the diversity and richness of the world. Our furniture represents a blend of cultures, techniques, and materials. Whether it’s the meticulous precision of Scandinav...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
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How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...
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How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
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Welcome to your Help Centre!
You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...